有效的员工倾听
Whether you’re running an annual employee engagement survey, exploring new listening methods or trying to make sense of data from continuous listening systems, 美世 has the expertise to guide you.
挑战
- We struggle to embrace flexible working.
- We’re uncertain about the investments and targets needed to reskill for the future.
- Our organisation currently has a limited focus on employee well-being and diversity, 公平与包容.
- Digital collaboration is far from optimised.
Are your lack of employee listening skills creating a rift?
61%
的员工 say their companies ensure equity in pay/promotion decisions.
34%
的员工 believe AI and automation will replace them in the next three years.
63%
的工人 目前是否有职业倦怠的风险.
63%
的员工 say their organisations do not balance empathy and economics when making decisions.
How 美世 can help you with employee listening
Our active listening platforms can help you source people insights, unlock performance and empower change. Our services and programmes deliver the agility you need to stay connected with your people, along with rich content and benchmarking data, 实时报告和分析, 指导行动计划. 您将收到:
- 实时搜索结果
Stay connected with live survey results. - 分析各调查的趋势
Centralised data means you can explore critical people issues across survey administrations and types. - 热点与亮点
Intelligent reporting analyses and prioritises significant trends, action items and areas across the organisation to highlight strengths and opportunities. - 答案
Query the data in every way necessary to understand root causes — filter, 排序, segment and deep-dive through survey results.
我们倾听员工的方法
We work with you from strategy design to insights. 我们是这样做的:
设计和开发
We develop an employee listening strategy to meet your current and future business priorities, 员工需求和趋势.
利用和倾听
We design tailored employee research programmes to help you investigate critical topics and identify experience gaps within your workforce.
组织实施
We implement our programmes to incorporate the different elements of your employee experience listening landscape.
连接和更改
We conduct in-depth analyses from internal, external and experience data sources, integrating everything into a central employee experience sensor system for designing change.
Capture people insights with tailored listening solutions
Move beyond the annual employee engagement survey and enrich your employee listening with 美世’s tailored solutions.
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数字焦点小组Crowdsource insights from your people on a wide range of topics through scalable, 开放互动对话.
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员工调查From enterprise employee engagement programmes to targeted pulse surveys, our solutions are designed to meet your needs.
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连续听Tap into the employee experience with ad hoc surveys, 你的年度人口普查, recurring pulses and listening programmes for “Moments That Matter” — all optimised for fully managed and self-service platforms.
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偏好研究Understand what your people value — their preferences, priorities and expectations — to sharpen and personalise the employee value proposition.
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360度反馈Experience effortless deployment powered by deep expertise. Actionable insights highlight the way forward for individual and group development.
Design your survey platform to provide the greatest benefit for your organisation
Bring together all the various listening sources to deliver well-rounded insights.
Infographic Employee Listening Four Way Grid
| 衡量紧急问题 | 深入探索 | 可伸缩的见解 | 测量既定概念 |
| These are issues new to us and are difficult to understand. We need more detailed data about the nature of the issue and how its experienced by people. | More text-driven or deeper analysis to help us understand what the issue looks like and how it emerges. | Surveys to help us understand the prevalence of the issue we are measuring- and when and where it occurs. | These are issues that we know we need to monitor and improve on. We have a well-developed taxonomy and understanding of what we are looking for. |
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